Frequently asked questions

People often have questions about topics ranging from the simplest of matters to some very complicated ones. In our "FAQ" section we'll try and cover some of the most popular questions where some of our answers may surprise you.

This could be due to some type of blockage in your duct work or maybe even a leak where the air pressure is being compromised. There is always the chance the your unit may be out dated or even not the right size unit to cool your home.

The most important part of HVAC maintenance aspect is maintaining unrestricted air flows. Dust, dirt, and debris are an HVAC system’s worst enemies. Whether it’s an indoor or outdoor unit, you must keep all filters clean and heat exchangers and coils free of restrictions.

In general, we recommend that you replace your disposable filters at least once every three months. Our service technicians will recommend a replacement schedule that delivers the optimum efficiency and filtration for your specific system. With a County Energy Maintenance Plan, we clean and inspect your HVAC system twice each year. Part of the service includes changing the filters or servicing your filtering system. Unless you have special circumstances, our service should be adequate. We recommend that you visually check filters and filtering equipment monthly. If filters look dirty, they probably need to be cleaned or replaced.

You should have maintenance done on your air conditioning system at least once a year – spring to early summer being the best times. This not only ensures maximum efficiency, it enables us to foresee any possible problems that may occur in the near future.

Is it making strange noises? Is it cooling or heating areas of your home sufficiently and evenly ? Does it take longer to cool or heat your rooms ? Have your utility bills been going up for no reason? These can be signs that you may have a problem that needs attention. In most cases, the longer you wait, the worse any problems will get.

This is a common complaint of homeowners. The first thing to do is check all vents to make sure they are not covered by furniture or other items. If all vents are clear of obstruction, make sure all blinds and window treatments are kept closed during the day to reduce the effects of the sun heating the space.

If the problem persists, this could be a result of an inadequate duct system and/or an improperly sized air conditioning system. Fortunately, we offer zoning solutions that can allow for different areas of the home to be cooled independently of others. Give us a call anytime to discuss your options.